Effective Date: January 1, 2026
This Privacy Policy applies to Custom Torrance Insulation ("we," "us," or "our"), reachable at www.torranceinsulation.com and by email at projects@torranceinsulation.com. We are a local insulation contractor based in Torrance, CA.
We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.
When you fill out a contact or estimate request form on our website, you may provide us with your name, phone number, email address, service address, and a description of the project you need help with. You may also provide this information by contacting us directly by phone or email.
When you visit our website, we and our third-party service providers may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and similar usage data. This information is collected through cookies and similar tracking technologies.
Our website uses cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. We may also use third-party analytics tools (such as Google Analytics) that set their own cookies to collect and report information about site usage.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Disabling cookies may affect some functionality of the website.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
We may share your information with:
We keep your personal information for as long as is reasonably necessary to provide our services and to comply with our legal obligations. If you have submitted a contact form but we have not done any work together, we generally retain that information for no more than two years. Customer records related to completed work may be retained for longer periods as required by law or for warranty purposes.
Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise any of these rights, contact us using the information at the bottom of this page.
We take reasonable steps to protect the information you provide from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Custom Torrance Insulation
2809 Onrado St
Torrance, CA 90503